Shipping and Delivery
Boss Creations 11 works with third-party suppliers that ship products directly to customers. Our primary market is the United States. Shipping availability can vary by product, supplier, and destination, and the available shipping options for your address are shown at checkout.
Order processing
Processing times vary by product and supplier. Most orders are prepared for shipment within 1–3 business days, but this is an estimate and not a guarantee. Orders placed on weekends or holidays may begin processing on the next business day.
Shipping charges and delivery estimates
Shipping is calculated for the products and delivery address in your cart and shown before payment. We do not offer a storewide free-shipping promise. Some suppliers may offer a free option when products from that same supplier meet their qualifying conditions. Products from different suppliers can have separate charges even when your overall cart total is high. Review the complete delivery cost before paying; supplier offers and rates can change.
Available shipping methods, charges, and estimated delivery timing are shown at checkout when available. If checkout does not offer shipping to your address, we are unable to complete delivery to that destination for that order. Delivery estimates begin after the supplier ships the order and may be affected by carrier delays, weather, holidays, or address problems.
Multiple shipments
Items supplied by different companies may arrive in separate packages and on different dates. Checkout may show a shipping charge for each shipment. You will receive tracking information as it becomes available.
Address changes
Please review your shipping address before submitting an order. Contact us immediately if a correction is needed. We cannot guarantee an address can be changed after fulfillment begins.
Tracking and delivery issues
If tracking shows a package as delivered but you cannot locate it, check with household members, neighbors, and the carrier first. For damaged, missing, or incorrect items, contact us at BossCreations11@gmail.com with your order number and any helpful photographs.